Well – I haven’t managed to get Blizzard to unlock my account – in fact – they haven’t even responded to me yet. After realizing my account has been compromised I quickly logged on to my kids accounts and promptly changed the passwords just in case our one PC back home (we’re primarily a mac family) has been infected by a trojan horse or a keylogger. Told the wife to shut the PC down and tuck it away until I get back.
With the help of another Soldier that plays I logged onto the game and contacted my guild leader.
“Dude – you were hacked!” He told me helpfully.
“No kidding.”
“Yeah – one of your toons logged on this morning and cleaned out tabs 4 and 5 in the guild bank.”
Gah….
Tabs 4 and 5 are where all of our enchanting materials live – our frosty orbs – our collection of inscription cards and all the sundry blues and purples waiting on beloved alts and needy guild members.
As usual – my guild leader is amazingly low key about the whole thing. He knows I’ll fight tooth and nail to have every thing restored. Plus – it’s just stuff. Stuff that we can replace in a week or two of chaining heroic runs or a bit of crafting. We’ll get it all back.
Still – there’s a nasty bit of dread that sits in the pit of my stomach. I’m almost afraid to log in and see what poor Rainchaser and Tigerclaw are going to look like. While I understand that Blizzard is quite good at restoring accounts after they’ve been pillaged – I know that it’s still going to feel like returning home to see your windows broken and all of your person stuff ransacked or missing.
They are virtual goods and digital things – but they’re still *mine* and the memories that go with them were bought with time, effort and the help of friends.
Some things I’ve done just in case:
- In the past I’ve used Wowhead’s upload tool and the Curse Addon Management tool. I’m disabling all of them on my systems. While I don’t think either Curse or Wowhead would ever knowingly try to harm a players account by doing unsafe things with the account authentication info stored in them – they could have been compromised by something *else* – so they’re gone.
- I’m going to get an Account Authenticator – no reason not too. I thought I was more than safe enough – apparently I’m not.
That last part is the bit that scares me the most. I’m fairly security conscious. I don’t account share – I change my passwords.
So how the hell did this happen? Hopefully Blizzard can shed some light on that for me.
Shock and Paw 
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